“I was a cashier for over thirty years. I tried an
experiment one day, just out of curiosity. I was working at a gas station and all
the customers were just MISERABLE one day. They had absolutely no manners.
There were no smiles, and not a single kind word. So, I decided to just give
the ‘bare minimum’ back to them, just to see what would happen. I wasn’t being
overly friendly; I was hardly smiling. I have to say, after only about five or six
customers, I found it was far more tiring being miserable than it was being
nice to the people. The moral of the story is: it makes YOU feel better when
you're nice and/or polite.” – Rachel Sanner
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