In Sevenoaks, Kent, there’s a small establishment called
Otto’s Coffee Shop and Kitchen. It’s near the top of High Street, between St.
Nicholas Church and Waitrose supermarket. Otto’s caught my attention when they
recently made the decision to only serve coffee to customers who bring their
own cups. I’m suddenly reminded me of when I was in my teens, working at Burger
King. A great deal of backroom space was devoted to storing new disposable
cups, lids, straws, stirrers, etc. And the used ones took up the lion’s share
of space in the trash as well. My manager explained that what goes IN the cup always
costs a lot less than the cup itself. So, by insisting customers bring their
own cups, Otto’s is freeing up a ton of shelf space and seriously reducing
their rubbish load and their overhead. The best part? They can tell customers they’re
doing it strictly for the environment. Who’d complain about that?
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